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How to make Prana Chai

Hot Brew with Milk

Put 20 grams of Prana Chai into a pot. Add 300ml of your choice of milk (nuttier the better but feel free to experiment) If you like your chai on the sweet side add a teaspoon of honey at this stage or skip this step and stir slowly to simmer (65 degrees Celcius). Don’t boil. Take off the heat and strain into a cup. Enjoy.

Watch how it is done here: https://pranachai.com/pages/how-to-brew-perfect-prana-chai-at-home

Hot Brew - Black

Put 20 grams of Prana Chai into a pot. Add 300ml of water. If you like your chai on the sweet side add a teaspoon of honey at this stage or skip this step and stir slowly to simmer (65 degrees Celcius). Don’t boil. Take off the heat and strain into a cup. Enjoy.

Cold Brew

Keep a 1:10 ratio of chai:milk. Example 100grams of chai to 1 litre of milk. Combine the chai and cold milk in a flask. Close the lid and put the flask in the fridge. Allow 4-5 hours of slow extraction. Ideally overnight. Separate the liquor from the chai mix with the help of a strainer. Enjoy.

Watch how it is done here: https://pranachai.com/pages/cold-brew-chai

Freight

How do you calculate freight cost and why is this not included in the price?

Freight cost is determined by the weight, dimensions, and distance from our warehouse to the destination. Because of this, we can not estimate the freight cost BEFORE you enter your postcode. To make it easier for you we offer free delivery for orders over $90. We are always working towards minimising the freight cost but we also need to keep in mind that your pack is tracked at all times and the real-time tracking info is shared with you.

I want my pack to be left at a safe spot even if there is no one at home. How can I make sure of this?

You do not need to do anything, by default the delivery procedure is to leave the pack at a safe spot if there is no one at destination. If you want to personally receive the pack then please add this to your notes section at the checkout. We will then make sure your pack is signed off on delivery. In this case, if you are not home then the delivery driver might leave a notice in your mailbox and drop the pack in your local post office.

Account and subscription queries

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Please click the link that says “forgot username”. Or “forgot password”. If you have already created an account (this only happens when you assign a password while checking out) then the system will send an auto-generated email to the email address provided when making the purchase. This email would have the necessary info to reset your account.

I want to change my subscription frequency, product or delivery address, how can I do it?

You will need to create an account to be able to order a subscription product. To be able to change the details of your subscription you need to log in to your account and make necessary changes from there. Please do not forget to save the changes before logging out.

How can I pause my subscription delivery?

Please login to your account and you would see your subscriptions section there. Please make the necessary changes and click save before logging out.

Need Assistance?

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